Terms & Conditions

Last updated: October 2026

These terms govern your use of the RGEnterprises website and your purchases from RGEnterprises. By creating an account or placing an order you agree to them.

1. Eligibility and account

You must be 18 or older and provide accurate information. You are responsible for keeping your login details confidential and for all activity under your account.

2. Products and pricing

We try to display accurate descriptions, images and prices. Prices are in Indian Rupees. Delivery charges and applicable taxes are calculated and shown at checkout before you pay.

If a product is mispriced or out of stock, we may cancel the order and refund any amount paid.

3. Orders and payment

An order is confirmed once payment is verified (for online payments) or the order is accepted (for Cash on Delivery, where available). Online payments are processed securely by Razorpay.

We may cancel orders that appear fraudulent or that we cannot fulfil, with a full refund of any amount paid.

4. Delivery

Delivery estimates depend on your pincode and are not guaranteed. See our Shipping Policy for details.

5. Cancellations, returns and refunds

You can cancel an order before it is shipped from your orders page. Eligible products can be returned as described in our Return & Refund Policy.

6. Reviews and user content

Reviews and questions you post must be honest, lawful and free of abuse. We may remove content that violates these rules and may use it to improve our services.

7. Coupons and offers

Coupons and offers are subject to their stated conditions, validity dates and usage limits, and may be withdrawn at any time. They cannot be exchanged for cash.

8. Prohibited use

You agree not to misuse the website, attempt unauthorised access, interfere with its operation, or use it for unlawful purposes.

9. Limitation of liability

To the extent permitted by law, RGEnterprises is not liable for indirect or consequential losses. Our total liability for any order is limited to the amount paid for that order.

10. Governing law

These terms are governed by the laws of India. Courts at [city, state] have exclusive jurisdiction, subject to applicable consumer protection laws.

11. Contact us

For any question about this policy, contact us through the Help Center.